General Terms and Conditions

Welcome to Onit Computers (“we,” “us,” or “our”). These General Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By placing an order, registering for an account, or otherwise using our services, you agree to be legally bound by these Terms. If you disagree with any part of these Terms, please do not use our services or website.

2. Eligibility and Account Registration

You must be at least 18 years old and have the legal capacity to enter into binding contracts.
When you register an account, you agree to provide accurate, current, and complete information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Notify us immediately of any unauthorized use.

3. Product Information and Pricing

We strive for accuracy in product descriptions, specifications, and pricing displayed on our site.
Errors may occur. In the event of a pricing or description discrepancy, we reserve the right to:
1. Correct the error and notify you prior to shipping.
2. Cancel the order and issue a full refund if we cannot reach you.
All prices are quoted in Kenyan Shillings (KES) and exclude any applicable taxes or fees.

4. Order Acceptance and Cancellation

Order Confirmation
- Receipt of an order confirmation email does not constitute acceptance.
Right to Refuse
- We may decline any order for reasons including product unavailability, pricing errors, or suspected fraud.
Cancellation
- You may request cancellation before shipment by contacting customer service.
- Once shipped, our Return & Refund Policy applies.

5. Payment Terms

Due at the time of order placement.
Accepted Methods: M-Pesa, major credit/debit cards, and cash on delivery (COD) in eligible regions.
If payment fails or is reversed, we may suspend shipment or refuse service until payment is received.
All transactions are secured via industry-standard encryption.

6. Intellectual Property

All website content (text, graphics, logos, images, audio clips) is the property of Onit Computers or its licensors.
You may not reproduce, distribute, modify, or create derivative works without express written permission.

7. Warranty Disclaimer

Unless expressly stated, products are provided “as is” without warranties of any kind.
We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
Some jurisdictions do not allow certain exclusions; if so, they may not apply to you.

8. Limitation of Liability

To the fullest extent permitted by law, Onit Computers shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages.
- Loss of profits or data arising from your use of our products or services.
Our total liability for any claim shall not exceed the purchase price you paid for the product.

9. Indemnification

You agree to indemnify and hold harmless Onit Computers and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including attorney’s fees) arising from:

Your violation of these Terms.
Your use of our products or services.

10. Privacy and Data Protection

Your use of our services is governed by our Privacy Policy, which details how we collect, use, and protect your personal data. By using our site, you consent to those practices.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Kenya.
Any disputes will be resolved in the courts located in Nairobi.

12. Changes to Terms

We reserve the right to modify these Terms at any time.
Material changes will be posted on our website with an updated “Last Updated” date.
Continued use after changes constitutes acceptance.

13. Contact Information

If you have questions about these Terms, please contact us:

Email: support@onitcomputers.co.ke
Phone: +254740 073-706
Address: Platinum Plaza, Floor 1, Shop F10, Tom Mboya Street, Starehe, Nairobi Central