Privacy Policy
Your privacy matters to Onit Computers. This Privacy Policy details how we collect, use, disclose, and protect your personal information.
1. Information We Collect
- Personal Data
- Name, email, phone number, billing/shipping address, payment details.
- Usage Data
- IP address, browser type, pages visited, time spent.
- Device Data
- Device model, operating system, screen resolution.
- Cookies & Tracking
- Persistent and session cookies, web beacons, and analytics scripts.
2. How We Use Your Data
- Order Fulfillment: Process transactions, ship orders, send confirmations.
- Customer Service: Address inquiries, process returns, provide technical support.
- Marketing: Send newsletters, promotions, and surveys (opt‑out anytime).
- Site Improvement: Analyze behavior to enhance website functionality.
- Fraud Prevention: Detect and prevent unauthorized transactions.
3. Legal Basis for Processing
- Contractual Necessity: To fulfill orders and services.
- Legitimate Interests: For marketing, analytics, and fraud prevention.
- Consent: For marketing communications, when required by law.
4. Data Sharing
- Service Providers: Payment gateways, couriers, IT vendors—only to fulfill services.
- Legal Obligations: Disclosures for compliance with laws or court orders.
- Business Transfers: In event of merger or sale, customer data transfers under confidentiality.
5. Data Security
- Technical Measures: SSL/TLS encryption, firewalls, intrusion detection.
- Organizational Measures: Access controls, staff training, data‑handling policies.
6. Data Retention
- Duration: As long as necessary for the purposes outlined or as legally required.
- Deletion: Secure deletion or anonymization once no longer needed.
7. Your Rights
- Access: Request a copy of your personal data.
- Correction: Update inaccurate information.
- Deletion: Erase data, subject to legal obligations.
- Restriction: Limit processing in certain circumstances.
- Portability: Receive data in a structured, machine‑readable format.
- Object: Oppose processing for direct marketing.
To exercise any right, email support@onitcomputers.co.ke with the subject “Privacy Request.”
8. Children’s Privacy
- Our services are not directed at individuals under 13 years.
- We do not knowingly collect data from children; any such data will be promptly deleted.
9. Policy Changes
- We may update this policy.
- Material changes will be communicated via email or site notice.
10. Contact Information
- Email: support@onitcomputers.co.ke
- Phone: +254740 073-706